FAQs

Do you allow returns/refunds?

ALL SALES ARE FINAL. Please refer to our return policy.

Why did my order get sent back to you?

Incorrect shipping information. By doing so you are responsible for paying a new shipping label. Please refer to our shipping policy.

How do i check the status of my order?

You will receive an order confirmation once your order has been successfully transmitted. In addition, you will receive a shipping confirmation email once your order has been shipped.

Are Your Products Cruelty Free?

Yes, our mink and premium synthetic lashes are cruelty free. Most of our products are cruelty free and will be located in the description if they are or are not cruelty free.

Can I reuse my lashes?

Of course! Our mink lashes are reusable up to 25x or more depending on the care of the lash.